The Premier Association for Retail CMOs and Senior Marketing Leaders
Join our Exclusive Online CMO Community

Press

FOR IMMEDIATE RELEASE
For further information:
GRM Association
Stephanie@globalretailmarketing.com
619-318-1108

Future of retail may include cell phones among blood cells

By Mark Albright, St. Petersburg Times Staff Writer
In Print: Saturday, April 24, 2010

A shopping trip in the not-so-distant future promises to be a virtual reality version of a fully stocked store projected in 3D from eyeglasses to your retina.

The eyeball assist "reminiscent of The Terminator when the Arnold Schwarzenegger-portrayed cyborg could pull up statistical readouts on his targets" could be summoned even while shopping in a conventional store. It's all done by a cell phone.

"The cell phone is the gateway to everything. In 10 years it will be embedded in your belt; in 20 years it will small enough to be injected into your bloodstream,'' said futurist Ray Kurzweil.

That was one of many predictions served up to chief marketing officers from 40 major retailers at a conference this week in St. Pete Beach.

Kurzweil's predictions go far beyond marketing. Many signal profound changes in society:

A free-thinking author/inventor/computer engineer who created the first flat scan reader for the blind in 1979, Kurzweil parlayed his knowledge into a career as a futurist and early investor in such technologies as Facebook.

Kurzweil's reputation gained credibility after several of his 1980s forecasts panned out in the following decade. He correctly forecast that a computer would beat a chess champion (he missed by a year), the rise of the Internet and how the Soviet Union would be done in by open communications driven by technology. There are still plenty of skeptics, however.

Much of his work parallels larger implications of the same miniaturization and speed of technological change that shrank his original flat reader from the size of a kitchen table to something that fits in your hand. The reader allowed the blind to scan a book or other reading material and then have it read back to them.

If you have yet to hear of Kurzweil, hang on. There's a movie called Transcendent Mind coming out this summer inspired by his life. His own quirky documentary, The Singularity is Near, is making the film festival rounds. It features Kurzweil interviewing other futurists like Alvin Toffler, then preparing an avatar named Ramona for a career in show biz.

Many of Kurzweil's other predictions portend a far different marketplace for retailers to sell their products. He thinks today's torrid pace of technological change is speeding up "exponentially," so fast that advances that once took a century now will take a decade.

For instance, by 2025 he says medical advances and the first wave of baby boomers hitting their upper 70s will add one year every year to the average life expectancy.

"So if you can hang in there another 15 years, you may get an extra year every year," he mused.

Mark Albright can be reached at albright@sptimes.com or (727) 893-8252.